Claim Procedures:

• Report to the Labor Department or any related local authority immediately upon knowledge of the accident.
• You should notify us immediately upon knowledge of the loss, followed by completing the Employer's Liability Loss Notice together with the supporting documents.
• If this is a traffic accident, please provide the Traffic Accident Report issued by the Police.
• In some circumstances, we may appoint one of our claims officers or an Independent Loss Adjuster to investigate into the loss. The adjuster's job is to advise you what to do immediately and what further information will be required.
• You are reminded that you should not voluntarily make any admission of liability or enter into any settlement or compromise of a claim without obtaining prior written consent from us.
• If a third party is responsible for causing the accident, please reserve your right to hold the third party responsible for the loss.

Basic Supporting Documents:

• Formal loss notice form (You can download here);
• Copy of employment contract with company chop
• Relevant documents about the accident: photos, testimony of witness and investigation report etc.
• Original medical invoices/medical record/sick leave certificate etc.
• Copy of salary record in the past 1 year before the accident
• Permanent Disability Certificate ( if applicable)
• Writ of Summons, Court final Judgment or intercession writ (if applicable)
• If it is a traffic accident, please provide police report
• Claims letter against liable party and their reply if any
• Other necessary documents as related to the loss